This page explains the privacy practices for the legal services advertising website for Hastings Professional Process Server (HPPS) and hastingspps.com. We always work diligently to prevent the unauthorized sale or use of your personal information, and work to prevent the accidental loss of such information as well. For this reason, our staff does not share, distribute or sell any personally identifiable information with third parties, unless the law requires us to do so.

Personal Information Collection
We may record your location, IP address, the URLs of the website that directed you to our site, the URLs of the pages you visit on our website, the dates and times of each visit, and/or information about the computer hardware and software you use, as well as other information that may be available. HPPS uses this information only for the operation and maintenance of our website and also to provide general statistics regarding the use of our services. We may also use this website to collect certain personally identifiable information. This may sometimes include your name, contact information and/or other data. We may also collect additional personal or non-personal information about you in the future or collect certain information about other visitors.
Details About the Use of Collected Information

HPPS may collect and use your personal information as part of the operation of our website. We also use this information to deliver the information or service you request and to improve your browsing experience and the experience of other visitors by personalizing the site. We may use information about the content you visit and services you use alone or in conjunction with information collected from other users. This helps us tailor our services to better suit the needs and interests of our users.

Here at HPPS, we do not sell, rent or lease any of our customer lists or information to third parties. Therefore, we reserve the right to disclose any information that we obtain through our website to appropriate authorities, without notice, if required by law or any governmental agency.

Security Disclaimer for Our Website:

Information sent through contact forms and emails to HPPS may not be secure. Since this is the case, you choose to share this information at your own risk.

Terms of Service:

Fees: Hastings Professional Process Servers(HPPS) determines the fees charged to you for using its services from time to time in its sole discretion. Fees for the HPPS may vary by location, service level and/or the amount of time spent completing Services.
In order to file, record, copy or serve certain court documents a filing, recording, copy or witness fee may be required by court rules or statute. HPPS will advance such fees for customers in good standing. For customers choosing Credit Card as a payment method, a 3.5% convenience fee will be added on the amount processed and collected for any statutory court or witness fees required by court rule or statute. For customers choosing to pay by check, a convenience fee of 10% will be added onto the amount processed and collected for any statutory court or witness fees required by court rule or statute. If the advance is over $750.00, we will require immediate reimbursement. HPPS charges a $35 fee for returned checks.
HPPS reserves the right to change its fee structure at any time without notice. At any time you can request a schedule of our fees from [email protected]

Payment options and Terms: HPPS supports three payment options depending on
your type of account and location. These options are:
ACH (eCheck)
Credit Card
Check (Open Credit)
If you choose to pay by ACH (eCheck), you authorize HPPS, to debit your bank account for the total balance due to HPPS, plus any statutory court or witness fees.

The following terms and conditions will govern ACH
(eCheck):

Bank Account Payments. By choosing to use a bank account as your payment method, you will be able to complete your purchase using any valid automated clearing house (ACH) enabled bank account at a United States-based financial institution. Your transaction must be payable in U.S. dollars. HPPS in its sole discretion, may refuse this payment option service to anyone or any user without notice for any reason at any time.

ACH Authorization. By choosing your bank account as your payment method, you agree that: (a) you have read, understand and agree to these Terms of Service, and that this agreement constitutes a writing signed by you under any applicable law or regulation, (b) you consent to the electronic delivery of the disclosures contained in these Terms of Service, (c) you authorize HPPS (or its agent) to make any inquiries we consider necessary to validate any dispute involving your payment, which may include ordering a credit report and performing other credit checks or verifying the information you provide against third party databases, and (d) you authorize HPPS (or its agent) to initiate one or more ACH debit entries (withdrawals) or the creation of an equivalent bank draft for the specified amount(s) from your bank account, and you authorize the financial institution that holds your bank account to deduct such payments. Any ACH transaction that is declined due to insufficient funds is treated the same as a bounced check and may be subject to a $25.00 fee pursuant to California law.

You’re Liability for Unauthorized Transactions. Federal law limits your liability for any fraudulent, erroneous unauthorized transaction from your bank account based on how quickly you report it to your financial institution. As general rule, you should report any fraudulent, erroneous or unauthorized transactions to your bank within 60 days after the questionable transaction FIRST appeared on your bank account statement. You should contact your bank for more information about the policies and procedures that apply to your account and any unauthorized transactions, including any limits on your liability.

Electronic Delivery of Future Disclosures. You agree to accept all disclosures and other communications between you and us on this website or at the primary e-mail address associated with your HPPS customer account. You should print and retain a copy of all such disclosures and communications.
If you choose to pay by Credit Card, you hereby authorize HPPS to charge your Credit Card on file for the total balance due to HPPS for the Services, plus any statutory court or witness fees. A 3.5% convenience fee will be added to process and collect any statutory court or witness fees required by court rule or statute in accordance with applicable law. By choosing to pay by Credit Card, you represent and warrant to HPPS that any statutory court or witness fees collected and processed by HPPS on your behalf are not for personal, family or household purposes. If you apply for Open Credit and wish to pay by Check, Open Credit must first be granted.If applying for open credit, a valid Visa, MasterCard, American Express or Discover card will be required as a payment guarantee. If Open Credit payment terms are granted, you understand and agree that we will send you an invoice for the Services rendered, which must be paid within 15 days from the date of the invoice. Customers who are on a monthly retainer, and are in good standing, can request a monthly statement. It is understood that if a customer receives a monthly statement, that statement is due and payable by the 15th of each month following services rendered.


In the event that invoices are not paid within the 15 days or statements are not paid by the 15th of the ensuing month the following will apply;
(1) A service fee of one and one-half percent (1.5%) per month will be added on all past due invoices.
(2) You agree that a Thirty five Dollars ($35.00) fee will be assessed for all returned checks.
(3) You authorize HPPS to charge your credit card on file.
(4) You agree to pay all costs and actual attorney’s fees in the event that collection efforts become necessary;
(5) HPPS reserves the right to immediately withdraw credit.
Customer also agrees to abide by all other terms and conditions displayed on HPPS’s invoices and billing statements.


Cancellation. Customer may cancel an order at any time at no charge, unless there has already been a Milestone Event in the life of the order, in which case the order will be billed at full rate. Milestone Events are determined at the sole discretion of HPPS. A Milestone Event includes, but is not limited to, filing of the order with the court or the first attempt by a process server on an order.
Cost Advancement. Customer may be approved for court cost or other cost advancement at the sole discretion of HPPS. Otherwise customer is solely responsible for submitting proper fees along with the service request.


Third Party Payment: Customer agrees that it is directly liable for payment for any Services rendered by HPPS, and non-payment or slow-payment by third parties (including customers or clients) does not alter this obligation.


Password Protection: Customer is responsible for maintaining strictly confidential the password that Customer chooses with respect to any services or transactions ordered or transacted on HPPS’s website. Subject to applicable law, Customer agrees to be liable for all uses made of its Password whether or not actually authorized by Customer. Customer agrees not to provide its Password to any person who is not authorized to act on Customer’s behalf.


Injuries-Damages: HPPS shall use reasonable and ordinary care in performing the Services, but shall not be liable for any incidental or consequential damages. Any damages recoverable against HPPS based upon an alleged error or omission, shall be limited to, at maximum, the amount of fees received by HPPS and HPPS from that customer for the previous calendar month of service.


Jurisdiction and Venue: In the event of any dispute regarding fees or charges unpaid to HPPS, court jurisdiction and venue will lie in the Los Angeles Superior Court. Any other dispute between HPPS and Customer, whether arising from contract, tort or otherwise, shall be resolved by binding arbitration before the American Arbitration Association and in accordance with its Rules.


No Warranties On Services Ordered On Website: Customer agrees that its use of HPPS’s website and information on the website is at Customer’s sole risk. All services ordered on the website will be provided on an as available basis and without warranty. HPPS assumes no responsibility for errors or omissions on its website and Customer agrees that HPPS shall not be responsible in any way for the functionality, specifications or other aspects of its website, and does not guarantee continuous, uninterrupted or secure access to HPPS on the website. HPPS reserves the right at any time and without prior notice to change the hours of operation of its website and to shut its website down for repairs or modification in its discretion. Customer is responsible for keeping its own copies of relevant transaction or case documents. Without limitation, HPPS makes no warranty and undertakes no liability with respect to (i) the functionality of its search or retrieval software, (ii) the content, format, accuracy or completeness of its forms, (iii) approval or processing of documents by courts or other government agencies, (iv) the uninterrupted secure or virus free access to its website, or (v) any damage or alteration of documents or information on any party’s computer system resulting from computer viruses coming from or through HPPS’s website.


Governing Law: This agreement and all disputes relating thereto shall be governed and decided under California Law.
Entire Agreement: These Terms and Conditions, together with the terms and conditions found on HPPS invoices or monthly statements, shall constitute the entire agreement between Customer and HPPS. These Terms and Conditions may not be altered except by an agreed writing executed between the parties .

Hastings Professional Process Servers is a proud member of the following organizations:

Cals Pro
NAPPS